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Orders; payment

Orders; payment

6 articles in the category

Orders

"I've changed my mind — how do I cancel my order?"

We do our best to accommodate you. Please see our ..

Written by Eric Weston Created 4 years ago

"Why does my tracking say 'no information available at the moment'?"

Some shipping companies take two to five business days to update tracking inf..

Written by Eric Weston Created 4 years ago

"Do you provide tracking information?"

In almost all cases, yes — once your order ships our system will send you an ..

Written by Eric Weston Created 4 years ago

Payment

"What about customs duty and import VAT?"

We collect regular VAT at checkout — and in most cases, that's that, you need..

Written by Eric Weston Created 4 years ago

Approval, debit and dispatch

Once the payment processor approves your transaction, the amount will be rese..

Written by Eric Weston Created 4 years ago

Payment methods and security

We accept a range of cards, including MasterCard, Visa and American Express. ..

Written by Eric Weston Created 4 years ago

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